Benefits of SupportAlive


SupportAlive's high performance and stable technology maximizes your conversition rates, pulls down support costs, creates a new channel and increases customer satisfaction.

SupportAlive maximizes your sales and customer satisfaction by enabling you to track your web site visitors and chat with them. Convert passing-by visitors to customers with SupportAlive's unique technology.

Increase ROI

As a resut of your marketing efforts, people navigate your web site. Many of them leave your site after looking your entry page. By the help of SupportAlive, you can start tracking your visitors by the time they enter your web site. You can iniate a chat and covert these passing by visitors into loyal customers.

Decrease Support Costs

With SupportAlive your call center operators can chat up to nine visitors at the same time. Also operators can use canned messages to reply customers' frequently asked questions only with a click. These will lead to more customer support in less time hence increased efficiency and more profit.

Increased Customer Satisfaction

Visitors doing business or willing to do business on your web site will inevitabaly have problems. Like all kind of customers, web site customers want their issues solved at once. Also the agile nature of doing business on web forces this approach.

Web customers like to communicate their problems on the web where they are doing business not on the phone or not face to face. Supportalive gives you the chance to let your customers communicate you from their natural business enviroment, which leads to more fluent business operations and satisfied customers.