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Structure
Follows Strategy |
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We see our support department as one of our strategic advantage.
We structured our company's organization so that support requests
are dealed most effectively.
We think that help desks will be competitve advantage of companies
who are able to succeed in customer satisfaction through highly
responsive and accurate support.
We have a well developed methodology for
dealing with customer issues and we have specially developed
tools for fastest response times.
We periodically monitor our methodologies and make impovements
on our support workflow and tools. |
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Headlines |
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30.06.2005 |
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SupportAlive
ver. 3 will be released on August. |
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28.06.2005 |
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SupportAlive
is globally available. |
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PortakalOfis. All rights reserved.
