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SupportAlive's
High Performance |
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We developed SupportAlive as a replacement for high-end conventional
call centers so that it can handle hundreds of simultaneous
connections.
SupportAlive's unique distrubuted arcitecture is the key to
the performance. At the centre of the system, there stands
the SupportAlive server which is responsible for routing thousands
of messages in a second. SupportAlive Server gets its strength
from its multithreaded architecture and patent pending anti-deathlock
technology. |
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SupportAlive operator application is windows-based rather
than web-based. Windows based applications are still more
powerful in performance and flexible in terms of user interface.
These are the reasons why we prefered windows technology
to help operators deal with the chat requests more effectively.
These
are the facts that make SupportAlive's performance a break
through.
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Headlines |
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30.06.2005 |
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SupportAlive
ver. 3 will be released on August. |
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28.06.2005 |
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SupportAlive
is globally available. |
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PortakalOfis. All rights reserved.
